Superb customer service at the dentist office

Superb customer service at the dentist office

If you are like most people you probably dislike going to the dentist. I have to agree with you. Except that this dentist is very special.

I’ve been seeing him for over 15 years now despite of changes in dental insurances and 45 min drive to the office one way. He’s one of these older, nice gentleman who can make you feel very comfortable.Even in the dentist chair.

What I like most about this dentist is his attitude towards his clients and his high and I mean really high standard for customer service.

Dr. Donald Orme (in Truckee, CA) by far wins my award for customer service for a local Lake Tahoe business. He knows how to treat his customers and by that I don’t mean keep their teeth healthy but treat them with respect. He understands what it takes to make them feel good, how to make things right and how to keep his clients happy.

He “gets” how word-of-mouth and referrals work and he practices it every day. I wished more Lake Tahoe small and large businesses would learn from Dr. Orme and apply his unwritten policy: Do whatever it takes to make the customer happy.

I wrote a review about him on DentistDig. If you end up going to see him, feel free to write your opinion as well.

Have you run into a good or bad customer service experience lately? Leave a comment on this blog.

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About Milena Regos

Marketer, Consultant and Creator of the Simple Marketing Blueprint online marketing course for busy professionals.

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